At 92pk, your privacy is not an afterthought — it is built into every part of how we operate. This Privacy Policy explains clearly what data we collect, why we collect it, how it is used, and what rights you have as a Pakistani player on our platform.
This Privacy Policy explains how 92pk (operating at 92pk.biz) collects, stores, processes, and protects the personal information of users who visit our website or register an account on our platform. 92pk is Pakistan's dedicated online casino and sports betting platform, and we understand that Pakistani players have a right to know exactly how their data is handled.
When you register on 92pk, use any of our games — including cricket betting, live baccarat, Aviator, Roulette, Ludo, and all other features — deposit or withdraw PKR funds, or simply browse the website, you are sharing information with us. This Policy tells you what that information is, what we do with it, who else might see it, and what you can do if you want to change, access, or delete it.
This Privacy Policy forms part of the 92pk user agreement and should be read alongside our Terms and Conditions and Responsible Gaming page. By using the 92pk platform, you confirm that you have read and understood this Policy.
92pk collects two categories of data: information you provide to us directly, and information that is generated automatically when you use the platform.
| Data Type | Examples | When Collected |
|---|---|---|
| Identity Data | Full name, date of birth, CNIC number | Registration & KYC |
| Contact Data | Email address, Pakistani mobile number | Registration |
| Address Data | Residential address, city, province | KYC verification |
| Payment Data | Easypaisa/JazzCash number, bank account IBFT details, card details | Deposit & withdrawal |
| Verification Documents | CNIC scan or photo, utility bill, selfie | KYC process |
| Communications | Support chat transcripts, emails, WhatsApp messages | When you contact us |
| Preferences | Notification settings, responsible gaming limits | Account settings |
| Data Type | Examples | Purpose |
|---|---|---|
| Device Data | Device type, operating system, browser, screen resolution | Platform optimisation |
| Usage Data | Pages visited, games played, bets placed, session duration | Service improvement, fraud detection |
| Transaction Data | Deposit amounts, withdrawal requests, bet history, game history | Account management, legal compliance |
| Technical Data | IP address, login timestamps, connection type | Security, fraud prevention |
| Cookie Data | Session cookies, preference cookies, analytics tokens | Platform functionality (see Section 8) |
92pk collects your personal data through the following channels:
Every piece of data that 92pk collects is used for a specific, defined purpose. We do not collect data speculatively or "just in case". The main purposes for which we process your personal data are:
92pk handles payment data with particular care given its sensitive nature. When you make a deposit or withdrawal on 92pk using Easypaisa, JazzCash, NayaPay, SadaPay, bank IBFT, or Visa/Mastercard, the following applies:
Know Your Customer (KYC) verification is a legal requirement for online gaming platforms. 92pk is required to verify the identity of registered players before processing withdrawals, and may request verification at any time if there are grounds to do so.
Documents commonly requested during KYC include:
KYC documents are stored securely and are accessible only to authorised 92pk staff for the purpose of identity verification and legal compliance. KYC documents are never shared with third parties for marketing, profiling, or any purpose unrelated to the compliance obligations that require their collection.
Once your KYC verification is approved, it remains valid unless your circumstances change materially (e.g., you change your name or primary payment method). Re-verification may be requested if 92pk has reason to believe that account details have changed or that a security concern exists.
92pk retains your personal data only for as long as is necessary for the purposes for which it was collected, subject to any longer retention periods required by law. The general retention periods applied by 92pk are:
After the applicable retention period, data is securely deleted or permanently anonymised. Where anonymisation is used rather than deletion, the resulting data cannot be re-linked to you as an individual.
92pk implements a comprehensive set of technical and organisational security measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction. These include:
While 92pk takes every reasonable step to protect your data, no online platform can guarantee absolute security. In the event of a data breach that is likely to result in a risk to your rights, 92pk will notify affected users as promptly as possible and take immediate steps to contain and remediate the breach.
As a registered user of 92pk, you have the following rights in relation to your personal data. To exercise any of these rights, contact us at support@92pk.biz with the subject line "Data Rights Request".
92pk is strictly an adult platform. We do not knowingly collect or process personal data from individuals under the age of 18. If you are under 18, you must not register an account or use any part of the 92pk platform.
If 92pk becomes aware that personal data has been collected from a person under 18, we will delete that data immediately, close the associated account, and void any transactions or winnings associated with that account.
Parents and guardians who believe a minor may have registered on 92pk should contact us immediately at support@92pk.biz. We take underage access seriously and will act swiftly on any such report.
The 92pk platform may from time to time contain references to third-party services such as payment providers or game developers. Where these involve navigation away from 92pk.biz, you will be accessing a third-party website or service that is governed by its own privacy policy, which 92pk does not control.
92pk is not responsible for the privacy practices of third-party websites or services. We encourage you to read the privacy policy of any third party you interact with in connection with using 92pk.
92pk may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When we make material changes to this Policy, we will notify registered users by email and/or by displaying a prominent notice on the 92pk website at least 7 days before the changes take effect.
The date of the most recent update is shown in the Last Updated notice at the top of this page. We encourage you to review this Policy periodically. Continued use of the 92pk platform after the effective date of any updated Policy constitutes your acceptance of the updated terms.
If you have any questions about this Privacy Policy, want to exercise any of your data rights described in Section 11, or want to raise a concern about how 92pk handles your personal data, please contact us through any of the following channels:
Support is available in both Urdu and English. We aim to acknowledge all data-related requests within 2 business days and to resolve them within 30 days.
The full policy is above, but here are the six most important privacy commitments 92pk makes to every Pakistani player.
92pk will never sell, rent, or otherwise transfer your personal data to third parties for advertising, marketing, or commercial purposes. Your information exists on our platform to serve you, not to be monetised by someone else.
Every piece of data that travels between your device and 92pk — login details, payment information, game data, chat messages — is encrypted using SSL/TLS. Sensitive data stored on our servers is also encrypted at rest.
92pk never stores your full Easypaisa or JazzCash PIN, or your full card number. Payments are processed through the respective provider's secure gateway. We only retain the transaction reference needed to manage your account.
Your CNIC and other identity documents submitted for KYC are stored securely and accessed only by authorised 92pk staff for compliance purposes. They are never shared with external parties for marketing, data brokering, or any non-compliance purpose.
If you have opted in to receive promotional messages from 92pk, you can opt out at any time — no waiting periods, no hoops to jump through. Just update your notification preferences in account settings or contact our support team.
Access, correct, delete, or export your data — these are genuine rights on 92pk, not just policy language. Email support@92pk.biz with any data request and we will respond in Urdu or English within 30 days.
There is a reason Pakistani players are rightly cautious about sharing personal information with online platforms, and at 92pk we fully understand that caution. Too many international websites treat privacy policies as legal boilerplate — something to be published, ticked off, and forgotten. We have taken a different approach. Privacy at 92pk is an operational commitment that shapes how we design systems, who we work with, and how we respond when things go wrong.
Consider what you share when you register on 92pk: your real name, your CNIC number, your mobile number, your Easypaisa or JazzCash account details. That is genuinely sensitive information, and you have every right to know exactly how it is handled. This Policy is our answer to that question — written clearly, without unnecessary legal jargon, so that a player anywhere in Pakistan can read it and understand what they are agreeing to.
The most important thing to understand about 92pk's approach to data is the core principle we operate by: your data is collected to provide you with a better, safer, more personalised experience on the platform — nothing more. We do not build advertising profiles. We do not sell your data to brokers. We do not share your contact details with marketing companies. Every data processing activity on 92pk has a specific operational or legal justification, and we have documented all of them in this Policy.
If you ever feel that 92pk has handled your data incorrectly, please contact us. We take every privacy concern seriously, we respond in both Urdu and English, and we will do everything within our power to address your concern promptly and fairly. Privacy is not a legal obligation we resent — it is a responsibility we welcome.